Currently we provide shipping to Malaysia and Singapore

1. POSTAGE FEE

LOCATIONSHIPPING
West Malaysia over RM199FREE
West Malaysia under RM199RM9.50
East Malaysia over RM299FREE
East Malaysia under RM299RM20
Singapore over RM460FREE
Singapore under RM460RM30

2. DELIVERY LEAD TIME

Ready stocks 

Item(s) WITHOUT embroidery will be shipped out in 3-5 working days. 
Item(s) WITH embroidery will be shipped out in 5-7 working days. 

Pre-order

For delivery lead time for Pre-Order item(s), please refer the status HERE.

3. SINGLE ORDER CONSISTS OF PRE-ORDER AND IN-STOCK ITEMS 

In this case, your order will be delivered together in one parcel based on the lead time stated in "Preorder Status". Split shipment is strictly not allowed. 

You are advised to check on the waiting lead time before placing any orders with us. Cancellation and refund are strictly not allowed once payment has been made.

4. COURIER SERIVCE PROVIDERS

Our courier service provider is Ninja Van for order within Malaysia and Singapore.

West Malaysia 1-3 working days to deliver.                                   
East Malaysia 3-7 working days to deliver.                                                       
Singapore, normally will take about 4-7 working days to deliver.

5. TRACK YOUR ORDER

To track your order, please visit https://www.ninjavan.co/en-my/tracking and enter your Ninja Van tracking number

6. SPLIT PACKAGING ORDER

Sorry to inform that we do not provide any split packaging service. Please split your order for different packaging.

7. ADDITIONAL COST FOR RE-DELIVERY

Yes, additional standard shipping fee will be applied for the re-delivery if your parcel is returned back to us.

8. CHANGE DELIVERY ADDRESS WHEN ORDER ALREADY ON THE WAY

No, we DO NOT accept any amendment on the address when your order has been shipped.